Q1: Can I have a sample for testing?
A: Yes, we can support free sample
Q2: Can I add my logo on the boxes/cartons?
A:Yes,OEM and ODM are available from us.
Q3: Waht are the benefits of being a distributor ?
A: Special discount Marketing protection
Q4: Do you have inspection procedures for welding wires?
A:100% self-inspection before packing. We provide Quality Certification for every order .
Q5: Can we mix items in one 20ft container?
A: Yes
Q6: Can I have a visit to your factory before the order?
A: Sure,welcome your visit of factory.
A: ♦ The First payment of 30% deposit, the end of the 70% should be paid by the customer upon seeing the copy of B/L.
♦ Pay first 100% T/T.
♦ The first payment of 30% deposit, the end of the 70% will be paid after the customer receive the picture of the complete goods of you order.
Q1:Are you original manufacture?
A:Yes, we are the one of the biggest manufacturer, our main products are inverter MMA welding machine, inverter MIG welding machine, inverter HF TIG welding machine,(SAW)machine, plasma cutter cutting machine, air compressor cutter cutting.
Q2. How could I know if this machine is suitable for me?
A: Before ordering, the details of the machine will be sent for your reference, and we will do the test report for each order according to your details requirement.
Q3.How long is the warranty time for your products?
A: 1 year warranty, 12H technology answering, 24H technology solution, and technology training
Q4.I haven't done business with you guys before, how can i trust your company?
A: You can pay by alibaba insurance to make sure your money is safety; and you can visit our factory, as we was built on 2006, we has rich experience of intelligent welding factory solutions. we had established business relationship with many OEM brands. Quality is reliable.
Q5:How about your service?
A:365x24 Year-round service
we have profressional overseas service center available after you purchase our goods if have any issue.We are committed to year-roung 24-hour service during holidays,in line policy of always providing “a response within 15 minutes and job completion within 24 hours.
After-market worry-free service
We are committed to providing after-market services,including trade-ins,overhauls,and recycling.we always stick to responsibility and mission of handing your concerns as best we can.Quality warranty
We grant our clients a twelve-month or 2000-hour warranty for any machine purchased from us.
